Confused? Want more in-depth guidance? Need one-on-one chat support with a professional?
Upgrade to Premium Support for only $99 per month. Chet is the expert entry point, then BYOR can move you into a more guided live-support lane when the project needs deeper help.
Price clarity
$99
per month
Response target
1 biz day
for premium request review
Premium lane
Chet + Pro
AI front door with live support escalation
Feeling stuck?
Premium support is for homeowners who are confused, want more in-depth guidance, or need a professional to help untangle the next move.
How Chet helps
Chet is the expert front door for premium support and routes harder questions to a BYOR professional when live help is needed.
What you get
A more guided homeowner experience, faster follow-up, and a premium lane into one-on-one support for only $99 per month.
Premium support is designed to feel like a higher-touch layer on top of the normal BYOR workflow. Chet can guide the homeowner into premium help, and BYOR staff can step in when the question needs a professional answer instead of another generic help article.
Meet Chet
Start with Chet. Escalate to a professional when the answer needs a human.
Premium support can use Chet as the always-on expert entry point for homeowners. When the question needs more judgment, more detail, or one-on-one help, Chet can pass the conversation into the premium support queue.